Welcome to SunRu Holdings Pty Ltd. These Terms and Conditions govern your use of our GPS tracking services and devices provided through our website located at tracking.suntrack.com.au and through our mobile applications.By accessing and using our Service, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.
By using our Service, you consent to the terms outlined in this agreement. If you disagree with any part of these terms, you must not use our services.
The vehicle immobilization feature is provided only at the specific request of the customer.
This feature allows for the remote disabling of a vehicle and should be used responsibly. The customer acknowledges that activation of this feature may lead to potential risks including but not limited to vehicle damage or mechanical failure.
SunRu Holdings is not liable for any damages or consequences that may arise from the use of the vehicle immobilization feature. The customer agrees to indemnify SunRu Holdings against any claims or damages arising from the use of this feature.
SunRu Holdings does not require locking contracts for the use of our services; however, if a device is provided by us, the customer is required to maintain service for a minimum period of two years.
If the customer chooses to terminate the service before completing the agreed two-year period, they must pay the full price of the device.
This commitment helps us ensure that our customers receive the full benefit of our service over a significant period.
The devices supplied by SunRu Holdings come with a warranty period of two years from the date of installation.
The warranty covers any defects in material or workmanship under normal use during the warranty period.
If a defect arises and a valid claim is received within the warranty period, we will either repair the defect at no charge, use new or refurbished replacement parts, or replace the device entirely.
We collect and use data necessary for providing and improving our GPS tracking services, including location data, device operation statuses, and user interactions with the service.
The data is handled in strict compliance with applicable privacy laws to ensure user privacy and data protection.
SunRu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses, resulting from your use of our services or devices.
We reserve the right to modify or replace these terms at any time as we deem necessary. Changes to the terms will be communicated to customers and made effective immediately upon posting on our website.
These terms and conditions are governed by and construed in accordance with the laws of [Your State/Country], and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
For any questions or clarifications regarding these terms, please contact us at SunRu Holdings.